Job Title: Laboratory Manager Location: Ongole, Andhra Pradesh Department: Diagnostic Laboratory Services Reports To: Center Head / Regional Operations Manager Employment Type: Full-Time Job Summary: We are seeking a highly motivated and experienced Laboratory Manager to lead and oversee all laboratory operations at our diagnostic center. The Lab Manager will be responsible for managing daily workflow, ensuring quality and regulatory compliance, supervising technical staff, and driving operational efficiency. This role is crucial to maintaining our high standards of patient care, accurate diagnostics, and timely reporting. Key Responsibilities:1. Operations & Workflow Management Oversee daily operations of pathology, biochemistry, hematology, microbiology, Ensure timely sample collection, processing, testing, and report delivery as per TAT (Turnaround Time) guidelines. Monitor and optimize lab workflows to improve efficiency and reduce errors. 2. Staff Supervision and Development Supervise a team of lab technicians, phlebotomists, and quality personnel. Conduct training, orientation, and competency assessments. Manage duty rosters, leave schedules, and workforce planning. 3. Quality Assurance and Regulatory Compliance Ensure compliance with NABL, NABH, CAP, and other relevant standards. Oversee implementation of quality control measures and participate in internal/external quality audits. Maintain and update SOPs, logs, and documentation per regulatory requirements. 4. Equipment and Inventory Management Oversee preventive maintenance, calibration, and validation of laboratory instruments. Coordinate with vendors and service providers for equipment servicing. Manage procurement and inventory of reagents, consumables, and lab supplies to prevent stockouts. 5. Data Management and Reporting Ensure accurate and timely data entry and reporting using LIMS or manual systems. Analyze lab performance data (e.g., sample volumes, error rates) and prepare periodic reports for management. Ensure patient confidentiality and data security at all stages. 6. Safety and Waste Management Ensure safe handling of samples, reagents, and hazardous materials. Oversee biomedical waste management practices as per statutory norms. Conduct safety drills, training, and audits regularly. 7. Customer and Stakeholder Coordination Act as a point of contact for clinicians, customer service teams, and patients for lab-related queries. Address patient concerns, complaints, or delays with empathy and professionalism. Required Qualifications: Bachelor's or Master’s degree in Medical Laboratory Technology (BMLT/MMLT), Microbiology, Biochemistry, or related field. Minimum 5 years of experience in a clinical diagnostic lab, with at least 2 years in a supervisory or managerial role. Strong understanding of diagnostic techniques and laboratory operations. Preferred Qualifications: Certification in NABL or internal auditing will be an advantage. Experience using Laboratory Information Management Systems (LIMS). Familiarity with automated analyzers and lab equipment from brands like Siemens, Beckman Coulter, Roche, etc. Key Competencies: Leadership and team management Decision-making and problem-solving Attention to detail and accuracy Effective communication (verbal and written) Adaptability to fast-paced environments Benefits: Competitive salary and incentives Health insurance Opportunities for training and career advancement A positive and professional working environment Job Types: Full-time, Permanent Pay: ₹14,446.65 - ₹62,169.34 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Rotational shift Supplemental Pay: Commission pay Overtime pay Performance bonus Shift allowance Work Location: In person
